Return & Exchange Policy
We are committed to helping you make the right purchase the first time. Our knowledgeable product experts are available to guide you in selecting the best product for your needs and application. We strongly encourage you to consult with us prior to purchasing, as all sales are considered final.
No Returns Policy Please note that we do not accept returns or exchanges for products once they have been purchased. This policy ensures that we maintain product quality and safety standards for all customers.
Defective Products Most of our products include a manufacturer’s warranty, typically covering one year for parts and labor. If your product arrives defective, you must notify us within 48 hours of receipt so we can assist in initiating a warranty claim or resolution.
If a defect is discovered after 48 hours, please contact the manufacturer directly using the information provided in your product documentation. Most manufacturers require a service call to diagnose and address the issue.
Damaged Shipments All shipments are fully insured. If your product arrives damaged, you have the right to refuse delivery. Please notify us immediately so we can coordinate a replacement at no additional cost to you. For freight deliveries, additional procedures may apply—please contact us for details.
Order Accuracy & Final Sale Because all sales are final, we are unable to accept returns due to incorrect selection, change of mind, or product incompatibility. We strongly encourage customers to confirm all specifications with our team prior to placing an order.
Special Orders Special order merchandise is final sale and cannot be canceled, returned, or exchanged except in cases of verified damage or defect.
Agreement to Terms By placing an order with us, you acknowledge and agree to these terms and conditions. You also authorize your payment provider to honor these policies.
We reserve the right to cancel orders at any time.
Shipping Policy / Delivery Policy
Please be assured that your items will ship out as soon as possible from the date of purchase. If a special order is placed, please anticipate a longer delivery time. You will be notified once the item has been received in our warehouse. We cannot ship to P.O. boxes. If you are trying to estimate when a package will be delivered, please note the following: Credit card authorization and verification must be received prior to processing.
Shipping & Handling Costs
Costs for these services will be determined at the time of purchase or shipment.
Please Note: Out-of-state orders WILL NOT be charged sales tax. In-state orders will be charged 9.5% sales tax.